Ezviz support chat phone number Technical Support: support. If you still need further assistance, please feel free to contact the EZVIZ support team at account@ezviz. Currently only English is available. If the problem persists or if you encounter any further difficulties, please don't hesitate to reach out to EZVIZ customer support for additional assistance. Reset your camera by pressing the reset button for about 10-15 seconds, for some cameras you will hear the voice of "Reset Contact Info of EZVIZ. Reset your camera by pressing the reset button for about 10-15 seconds, for some cameras you will hear the voice of "Reset Regarding this, please try switching the network your phone connects to, for example, using phone data or if your router is dual band, using 5G Wi-Fi. com or the online chat at the bottom corner. Reach out to them for help. After you share the device, please confirm that the shared user has accepted the invitation in their EZVIZ account. . 5 Reset the camera by pressing the reset button for 4-5 seconds and when the indicator light starts flashing blue quickly, go to the Wi-Fi settings page on your smartphone, connect your phone to the device Wi-Fi named "EZVIZ_SN", and enter the password "EZVIZ_verification code" (the verification code is usually located on the white sticker of You can go to your phone's settings page to check the sound settings, make sure the media sound is turned on, and the phone is not in Do Not Disturb or Focus mode (for iPhone). All CloudPlay videos support quickplay at 1X, 4X, 8X, 16X and 32X speed. Monday - Friday, 7am - 4pm (PST) Copyright © 2025 EZVIZ Inc. Step 4: Input the 4-digit code you receive . You can find it on the device label of the EZVIZ device; 1. - Step 2: Tap "Device Settings" to enter the Settings page. Step 4: Input the old password and new password you would like to set, and then tap Save to complete the settings 1. All rights reserved. Last Updated 11/12/2024 EZVIZ, a global smart home security brand, creates a safe, convenient and smart life for users through its smart devices and cloud-based platform. com or the online chat agent via the chat window at the bottom right of this page. You can check it on EZVIZ mobile app by clicking "Network Testing" on the configuration failed page or check if your mobile phone can browse the Internet by turning off data and connecting only to Wi-Fi. by emailing support@ezviz. na@ezviz. If your EZVIZ devices support two-way talk, please check if you can hear any sound when using two-way talk. com 3. May 31, 2021 · Does Ezviz support live chat? How can I chat live with a Ezviz customer support rep? -410 5600 Ezviz PHONE NUMBER +1 (805)-410 5600 Ezviz HEADQUARTERS PHONE If you still need further assistance, please feel free to contact the EZVIZ support team at account@ezviz. You can also try clearing the cache on your phone, restarting your phone, or inserting the SIM card into another phone to see if you can receive it. Welcome to EZVIZ Customer Services. Reset your camera by pressing the reset button for about 10-15 seconds, for some cameras you will hear the voice of "Reset Oct 15, 2023 · For APP version 6. Register an EZVIZ account with your email or phone number and log in. We may use your personal information to respond to your queries and provide services you require. Step 4: Tap delete email or phone number and choose the way of verification 3. Telephone Hotline: Argentina: 54 11 3989 5657; Chile: 564 4231 0035; Colombia: 57 604 6090 003 EZVIZ, a global smart home security brand, creates a safe, convenient and smart life for users through its smart devices and cloud-based platform. For EZVIZ devices that support 2. To use a new phone number, visit the EZVIZ web portal and delete the account with the old phone number, then open the EZVIZ mobile app > New user registration > Create a new account with the new phone EZVIZ, a global smart home security brand, creates a safe, convenient and smart life for users through its smart devices and cloud-based platform. Reset your camera by pressing the reset button for about 10-15 seconds, for some cameras you will hear the voice of "Reset Nov 21, 2023 · EZVIZ, a global smart home security brand, creates a safe, convenient and smart life for users through its smart devices and cloud-based platform. Enter the user's mobile phone number or email address, depending on how the account was registered. Contact Apple support by phone or chat, set up a repair, or make a Genius Bar appointment for iPhone, iPad, Mac and more. You can go to your phone's settings page to check the sound settings, make sure the media sound is turned on, and the phone is not in Do Not Disturb or Focus mode (for iPhone). From the Live View Page of Your EZVIZ Device: EZVIZ, a global smart home security brand, creates a safe, convenient and smart life for users through its smart devices and cloud-based platform. The EZVIZ Download Center provides firmware updates, user manuals, datasheet and more. 2. pk. Last Updated 11/12/2024 2. Office Hours: Malaysia: Monday - Friday, 8:30am - 12pm 13:30pm - 17:30pm (UTC+8) Dec 13, 2024 · - Step 4: Enter the email address or phone number registered with the EZVIZ account that you would like to share with, ensuring that the region of the guest account is the same as the owner account, then tap "Continue". Regarding this, please try switching the network your phone connects to, for example, using phone data or if your router is dual band, using 5G Wi-Fi. Find the contact information. Two Years Warranty. How to set camera to 24/7 recording on the EZVIZ APP? If you still need further assistance, please feel free to contact the EZVIZ support team at account@ezviz. However, if you use a Micro SD card as the storage medium, please note that only some EZVIZ cameras support quickplay on MicroSD card video in 1X, 4X, 8X, and 16X speed. support. Please ensure that the user you wish to share with has registered an EZVIZ account in the same region as yours, using their email address or phone number. support@ezviz. Please check if you can find a Wi-Fi starting with EZVIZ_XXXXXX (the SN of your EZVIZ camera) in the Wi-Fi list of your phone; 3. Nov 12, 2024 · To access the EZVIZ device settings page, you have two options: 1. Sharing can only be done between EZVIZ users in the same region. If you still cannot find the code, contact Ezviz support. Download the EZVIZ APP to your mobile phone from the App Store (for iOS), Google Play (for Android), or HUAWEI APP Gallery (for HUAWEI). Reset your camera by pressing the reset button for about 10-15 seconds, for some cameras you will hear the voice of "Reset 3. You will be redirected to your local site. How to set camera to 24/7 recording on the EZVIZ APP? Apart from this, for some models, if the cameras are online now, you can also tap the eye-like icon, and enter the OTP (one-time password) sent to the e-mail address or phone number you used to register the EZVIZ account, then the verification code will be displayed after verification. Please complete the form below. Dec 25, 2023 · 1. Step 4: Tap delete email or phone number and choose the way of verification EZVIZ, a global smart home security brand, creates a safe, convenient and smart life for users through its smart devices and cloud-based platform. Reset your camera by pressing the reset button for about 10-15 seconds, for some cameras you will hear the voice of "Reset successfully". EZVIZ, mereka produk perangkat pengaman pintar kelas dunia, menghadirkan kehidupan yang aman, nyaman, dan cerdas bagi pengguna dengan perangkat cerdas, platform berbasis awan, dan teknologi AI. 1. Please follow the steps below: Step 1: Make sure you have selected the correct region. 3rd Floor, Building 2-K, Block K, Commercial Area, Model Town, Lahore +92 309 4446353. Office Hours: Malaysia: Monday - Friday, 8:30am - 12pm 13:30pm - 17:30pm (UTC+8) Sep 13, 2023 · Step 1: Log in to your EZVIZ account, tap the profile icon on the top left . kr@ezviz. jp@ezviz. Your comments and suggestions will be appreciated. 30 Days No-Hassle Return Policy. Here are the contacts for technical support or the EZVIZ service center that you can reach out to, feel free to choose one of them, and convey your complaints or issues to one of the technical EZVIZ contacts below. 그러나 계정을 복구할 경우에는 두 가지를 모두 연결하는 것이 좋습니다. Jan 15, 2024 · ezviz 계정이 이메일 주소와 전화번호 모두에 연결되어 있는 경우 둘 중 하나를 삭제할 수 있는 옵션이 표시됩니다. Step 3: Tap the email or phone number you would like to delete . How to set camera to 24/7 recording on the EZVIZ APP? Contact Support Center (for Italy): Click Here Telephone Hotline: Belgium (Dutch and French): 3278312998 2. Jan 23, 2024 · If you have changed your mobile phone, you can still sign in to your account using the same account information on your new phone. Sep 13, 2023 · Step 1: Log in to your EZVIZ account, tap the profile icon on the top left . - Step 5: Select the devices you wish to share, and you can edit the permissions by tapping on the device. Jul 11, 2023 · 1. com Buy on the EZVIZ Store. Sep 12, 2024 · EZVIZ, un brand global de securitate pentru locuințe inteligente, creează o viață sigură, convenabilă și inteligentă pentru utilizatori prin intermediul dispozitivelor sale inteligente și al platformei bazate pe cloud. We are here to help for any questions about your EZVIZ products. Find out the different methods and get step-by-step instructions. Step 3: Input the code in the picture to verify your account and then a 4-digit code will be sent to your registered email address or phone number . Nov 21, 2023 · Choose a country or region to see content specific to your location and needs. เราได้อัปเดต ข้อกำหนดในการให้บริการ และ นโยบายส่วนบุคคล ของเรา โปรดอ่านอย่างละเอียด ok EZVIZ, a global smart home security brand, creates a safe, convenient and smart life for users through its smart devices and cloud-based platform. 5 Reset the camera by pressing the reset button for 4-5 seconds and when the indicator light starts flashing blue quickly, go to the Wi-Fi settings page on your smartphone, connect your phone to the device Wi-Fi named "EZVIZ_SN", and enter the password "EZVIZ_verification code" (the verification code is usually located on the white sticker of ข้อมูลการติดต่อของ ezviz. CONTACT INFORMATION. EZVIZ Cameras have the option of setting a schedule for alarm notification – this schedule will determine when you want to receive push notifications to your phone and when you want the alarms turned off. Step 2: Enter My Profile by clicking the profile picture . 1단계: ezviz 계정에 로그인하고 왼쪽 상단에 있는 프로필 아이콘을 1. From the Main Screen of the EZVIZ APP: - Step 1: On the Home Page, tap the three-dot icon next to your camera name or serial number. How to set camera to 24/7 recording on the EZVIZ APP? EZVIZ, a global smart home security brand, creates a safe, convenient and smart life for users through its smart devices and cloud-based platform. com. Monday to Saturday 10:00 AM Register an EZVIZ account with your email or phone number and log in. 3) EZVIZ uses end-to-end SSL/TLS encryption to prevent data interception and theft. 4G Wi-Fi only, ensure that you connect your mobile phone to 2. 3. Click "Forgot Password" on the login page of EZVIZ mobile app. Terminals exceeding 10 and remaining inactive for 3 months will be automatically removed. Log into your EZVIZ app. 4G Wi-Fi before network configuration. Meanwhile, kindly note that network connection may affect the streaming performance of your EZVIZ devices, thus we do suggest an average upload speed of 2 Mbps or better. If you are using iPhone 15 Pro or Pro Max, please try with a different phone model; 2. 0 and above, starting from 2023-10-15, a maximum of 10 terminals can be used simultaneously. apac@ezviz. Enter device settings > Notification. 0. 4) Only valid emails/phone numbers can be used to register EZVIZ account, EZVIZ implements email/phone number verification by sending verification codes to allow users complete critical account activities, like creating an account, retrieving lost password etc. General or Business Enquiries: info@ezviz. Reset your camera by pressing the reset button for about 10-15 seconds, for some cameras you will hear the voice of "Reset Step 1: Log in to your EZVIZ account, tap the profile icon on the top left. To use a new phone number, visit the EZVIZ web portal and delete the account with the old phone number, then open the EZVIZ mobile app > New user registration > Create a new account with the new phone number. Reset your camera by pressing the reset button for about 10-15 seconds, for some cameras you will hear the voice of "Reset Please note that for most EZVIZ devices, there are usually three ways to get the 6 capital letters device code: 1. They can help you get the code. If yes, please check if you can connect it manually. If you registered an account using a mobile phone number, please confirm that your mobile phone can receive SMS short codes. Nov 12, 2024 · If you still need further assistance, please feel free to contact the EZVIZ support team at account@ezviz. They have a support team ready to help you. Technical Support for Korea: support. Technical Support & General Enquiries: support. Go to the support section. Here is the step-by-step guide to enable you to perform this task. Step 3: Tap Change Password. Contact Info of EZVIZ. Why real-time videos and playback stop automatically after 5 minutes? 3. Go to the Ezviz website for contact information. Fast Free Shipping. Have questions using your EZVIZ device? Before asking for Technical expert for help, you may browse the FAQs to see if our existing guidance can guide you through difficulties. Here is how to contact them: Visit the Ezviz website. Step 2: Enter My Profile by clicking the profile picture. Lifetime Customer Support Jan 3, 2025 · Learn how to contact Ezviz for support, inquiries, and more. Can't find an answer to your questions or need more specific help to get started on your device? Please contact our support team. Step 5: Create your new password and tap Save to complete the process You cannot change a mobile phone number for your EZVIZ account. Apart from this, for some models, if the cameras are online now, you can also tap the eye-like icon, and enter the OTP (one-time password) sent to the e-mail address or phone number you used to register the EZVIZ account, then the verification code will be displayed after verification. Our team love to help 1. Dec 18, 2024 · 1. EZVIZ, a global smart home security brand, creates a safe, convenient and smart life for users through its smart devices and cloud-based platform. EZVIZ no longer supports Internet Explorer 10 or earlier versions, and the site may not behave as expected. Technical Support for Japan: support. We love to hear from you about our customer service, merchandise, website, or any topics you want to share. Dec 31, 2024 · Contact Ezviz Support. A 4-digit verification code will be sent to the user to enter and complete his/her password change or recovery. seybkhro nmm bkguc oxgpxr wlxn bivtl fgeqfug phama uhwp xjd