• THE WIND RISES

      Steam refund 4 hours reddit. Was refunded within a day.



      • Steam refund 4 hours reddit Just explain what happened. wich is more then the rest of the industire could be more but better the nothing. After a while i couldn't refund any games with even slightly over 2 hours. Just be thankful steam has a generous refund option man You can play like 4 hrs and still get a refund, and they do read the notes. You didn’t get a refund for 1. 8% refund rate at a €9. They can remove the game from your library and refund you. Please keep in mind that refunds are not a method for trying out games. I was issued a refund 4hours after submitting it. I don't know if the first is automated. Steam policy for the refunds on DLCs is like that - If you bought preorder the 14 day time starts from the release date. There is no specified limit, as per any statements from Valve. And they don't want to hurt someone's feelings by trying to hassle them about the gift. Might consider re-buying if they fix all the issues in the game (stagger and taxes, mainly). There would be no hard number as it would be based on multiple factors and not just an arbitrary number. Reply reply more replies More replies More replies Well I don't know how they got their money back but the steam refund policy clearly says: "Valve will, upon request via help. When steam approves it, you wait 24 hours to get funds When the refund system came out i managed to refund a few games that were over 2 weeks old and at least one had 7-8 hours played on. Like what a dumb policy “it takes less than 2 hours to know if game breaking bugs exist in a game that takes 30+ hours to complete one campaign. But you can try a manual refund ticket. But then again, the limit is 2 hours. ** Open a ticket with steam, and specifically, link the Forbes Article explaining the game is a Scam. Just for the record. How I uninstalled then installed again to try the game after CDPR released the patch and still had issues. They make refunds over legit concerns I was just able to get a refund with 15 hours of play. Long story short, yesterday I got the refund within 7 hours. This part is controlled by law, therefore they can't remove your right to use this kind of refund. com, issue a refund for any reason, if the request is made within the required return period, and, in the case of games, if the title has been played for less than two hours. less than 2 hours of play time and 2 weeks of ownership. In your case I can't see this working, you didn't need 3 months and 7h to figure out your PC isn't good enough. People who got in early got refunds, the rest got shafted. 5 hours 2 week. Imagine complaining about a post just to let people know they can refund if they want past 2 hours. 7 hours played) but possibly only because I selected to put it on my Steam Wallet I was willing to bypass a couple of the things like server issues. we have the 2015 consumer rights act which states that if a game is faulty and/or not as advertised, the consumer is entitled to a refund (regardless of hours played) if the game was purchased within the last 30 days. you said in your title you had 3 hours of playtime and 3 hours of debugging which is 1 hour of playtime more than they allow The 14 days or 2 hours of playtime is the current system as applied by Steam but this is an entirely separate UK law which states a refund can be granted within 30 days. I wasn't able to fix it. Haven’t tried to refund this though after that two hour period Reply reply Refunds on Bundles You can receive a full refund for any bundle purchased on the Steam Store, so long as none of the items in the bundle have been transferred, and if the combined usage time for all items in the bundle is less than two hours. I've spoken to 2 separate people who claim they played games for over 2 hours and still got refunds. The 1 time I remember not getting my refund was when I had 5ish hours on New World of which I spent 4 hours in Queue. Basically Steam does not have a hard set number of times, t Correct. But I wish they had a play button for all games and after 2 hours there is a pop up saying, hey you reached 2 hours you have to buy now if you want to continue that would save alot of requests. Just a week later, and it is now on Sale for 20% off as part of the Game Awards Sale. I couldn’t even get past the prologue without the game crashing, and steam was counting having the rockstar launcher open as playtime. GoG has a more generous with an possible 30-day refund window, but also 2 hours played. they automatically gave you a refund and didn't even require a reason. Like Epic and Xbox have the same one. PSA: Steam let me refund after 2 hours(4. 17. It definitely never hurts to ask, explain whatever situation you have/why you want a refund, etc. One tiny information; if you tried to refund to your Payment instead of Wallet, it requires Full Refund (not partial like Wallet) and it can take 1-2 business days depending on your payment. you should be thankful that valve allows you to keep the account 2 hours playtime within 2 weeks of purchase is for the automatic refunds. It’s quite generous. 2 hours. " Isn't it within 2 hours or 14 days of purchase? I refunded a game I played for like 4 hours that I had bought that day. Instead of torture players by using an ancient anti cheat which only bring crash and lag to innocent players, send update to spam robots on evacuation quest, blocking some useful features such as bring 4 same gems while keeping some annoying bugs online. 3 hours play time wont be eligible for a refund. Just try the Steam refund, explain why. ” I had one game, played on day. So yesterday I bought fifa 23 on windows but every time I was loading into a match it just crashed. One was just over 2 hours and the other was over 3 hours! Are they lying? Because I tried to get a refund for No Man's Sky twice now. I've previously gotten a refund for a game that was over 2 hours because of similar issues so you might be lucky. However, when i selected ''I have a question about this product'', i basically told them how shit the game was and that the game wasn't officially released yet and that no game reviews were available yet. After similar experience I initiated a refund around 2h after MW2 purchase. Buy a single player game, take steam into offline mode, play for however long you want (well past the 2 hour limit), then refund before you ever go back online. Everybody knows Steam refunds - without question - up to 2 hours. This case of refunding a game that went on sale shortly after you purchase is literally mentioned on Steam's refund FAQ. Also, just to add, not saying you should get a refund if you enjoy the game. It has to be both, less than 2 hours played AND less than 14 days from purchase. Good luck on the refund. I tried to fix it for hours that's why I have 6 hours "playtime". Steam refused my refund despite my explanation as to what was happening. So I requested a refund and the bot said no bcs of the 6 hours. 4 hours of playtime. Let's use round numbers and say Valve takes 33% of the purchase, or $20. But I could easily see how people could abuse this system and infinitely play a game if multiple refunds were allowed. Ended up with almost 4 hours of playtime and thought I wouldn’t get a refund, but sure enough an hour after my request Steam refunded me the full $75. Edit: I took the route advised above and managed to get a refund through store credit in the end after 10+ refund requests through the regular channels. Like it was broken. Once you submit your refund request, within 24 hours you will be refunded in full. In the question about why you refund, answered "other reason" and left it blank. If steam sees you played 4 hours, theres no point of trying to screw them. Steam's refund policy is within 2 weeks of purchase (you're good there) and less than 2 hours of playtime (you quadrupled that). if you havent noitce any issue till then well shit happens life with it. Steam seems to be aware of the issue and issuing refunds with no complaint. I've had enough of this broken mess and the last straw was the game somehow losing my save and reverting back 8 races. If you have 2+ hrs and your explanation is bad, chances are you wont get a refund I bought couple games days back with steam gift cards and I requested a refund yesterday. Reply MikeCcE • Was this when steam refunds first began? When steam refunds first began I had a number of titles I regretted purchasing within about 3 months before they started refunds and from 10 minutes to 4 hours of play time that got ok'd by them for a refund. So I am stuck with the You go to support and click "this is not what I expected", then select "I would like to request a refund", after that you write your reason and wait for steam to approve it( your game has to be 14 days and 2 hours of gameplay or less in order to refund). Also if numbers were published or known as far as limits and resets to counters and such people could abuse it and refund just up to under the limits and then know they have X refunds again after 24 hours or w/e and completely avoid ever seeing the notices about refund abuse. That allows you to write a manual ticket to Steam Support. Just a FYI, anyone can turn the windows clock to take a screenshot. I'd say 10% is still on the high end, anything above that and I'd say you should really go through the refund stats & messages to see what's up. Otherwise, you can try to raise a ticket at Arrowhead/Sony support Any game can be refunded after 14 days and 2 hours of playtime BUT this must be manually approved by Steam Support. This sub is going to gain no traction, and probably die within a week. 5 hours refund. Unfortunately there wasn't a "upgrade to collector's" buy option, so I requested a refund and told Steam what I wanted to do. How long… I think two hours is more than fair. If you are one of the many Starfield players unhappy with the low framerates, audio/visual bugs, poor UX/UI implementation, lack of optimization, shallow gameplay, hollow narrative design, boredom, or whatever other reason, Steam is allowing total refunds of Starfield even if you have played over 2 hours. I just don't get this game. He asked me to refund 4 games. The only thing that kept me playing was unlocking different weapons and attachments, but when over half the weapons don’t shoot straight and half the attachments are cosmetic only I stopped lying to myself. Had a refund in less than 12 hours, and money back in my Steam Wallet (and use-able) in about 3 days. I have noticed that previous refunds usually takes couple hours but this one is taking more than ever. I had 14 hours, and my request was 2 sentences long but still got approved. Afaik only Sony has a worse refund policy, they are doing the bare minimum under EU law. Hi, I just refunded a game on steam last night. and had owned the game for less than 14 days. 5 hours. My concern was real though. But. Got 14 hours (although the refund process only says 4, maybe because the other 10 were the early access) and been refused a steam refund. 0 hours playtime on that game- not be bought longer than 2 weeks ago -> Accidently gifted the wrong version of the game, now I want to refund so I can upgrade to the better, more expensive version (The box that is needed for me to refund the gift is ticked) Get the Reddit app Scan this QR code to download the app now. I bought this game in 2013 and have about 300 hours in the game. Looks like it was your lucky day! Valve/Steam is really good for refunds for legitimate reasons. Discord: discord. If OVK/Starbreeze won’t take good care of gamers, at least Steam will 馃憤 I have gotten for Homefront . If a game is having server issues and you can't play just wright it in as the reason when you go to initiate a refund. Not really, the refund system is mostly automated to auto reject refunds past the 14 day/2 hour window. Or check it out in the app stores Any way to get a steam refund at 4. Best thing I can say is go for it and try, I wouldn't be surprised if Steam is doing several of these refunds past the two hours since the game is pretty much unplayable for a large amount of people. Five hours of playtime. It will be auto refused unless you go to your ticket request and click the - I have a question regarding this game which will let you type a customised response. But if you got a steam account with 400+ games, only like 5 refunds so far then there is a high chance they are more leanant towards refunds outside the 2 hours limit. It was my first refund, but it went through quickly. So I asked the steam support for help but they didn't respond yet. Note that many of the limitations are based on the publishers, not Valve. They give you a form to fill out. Firstly, I contacted Steam with a detailed explanation as to why I wanted a return about 2 months ago but was denied and told to contact the developer regarding a refund. I suggest anyone who hasn't gotten to play to request a refund ASAP. To ensure future eligibility, we recommend submitting your refund requests within 14 days and before accumulating 2 hours of playtime if you're experiencing problems with your purchase. Emailed Gaben (as you do) but nothing ever came of it. Me and my friends all had over 12 hours played, yet we all got refunds. As long as you didn't played them over 2 hours why not? If you wish, instead of Refunding them 1-by-1 which may trigger Steam Refund defense mechanism, visit your Purchase History > Click on the Transaction as a whole > find "I have a question" option for the whole Cart and tell them you want to Refund ALL the games with that 1 Cart of games which won't trigger defenses since you would be The automatic refund feature will automatically deny you after 2 hours so you will need to open a manual ticket. My "Playtime" is just over 4 hours, but the issue is I wasn't actually playing the game for 4 hours. 3 hours, it was indie game, I gave the game few chances but no luck. I just explained the issues in the 'other' section of the refund reasons and got a refund within 2 hours. After contacting Private Division's support page they told me since it was purchased via Steam they had no authority regarding the refund process. If you're looking for a refund for something you put 100+ hours into, yeah, they probably won't do it. Jul 7, 2024 路 The current estimated time for refund requests is 55. "We are unable to refund this purchase to your Steam Waller at this time. Once it's been fixed and proven to be stable. All I know is that under 2 hours played and 2 weeks owned guarantees a refund, so I would imagine they would make an exception for only 2. So maybe there's a softcap of 2 hours, and a hardcap of 4 hours, but I don't know. They turned down my refund request pretty much within the hour, despite the fact I mentioned in my refund request that at least 2 hours of my playtime were just me waiting to get into Typically they will issue a refund as long as you have t played 2 hours and you bought it within 14 days. I bought it in 2015 and played it since. Yes, there is a chance you can get a refund even if you exceed these stats but it's going to be reviewed and not guaranteed. You get home and when you try to use it, the electric features don't work. I tried to refund a game that I played for 3. Most commercial products don’t allow you to use it at all and still get a refund. I bought it at steam summer sale 2017. Hunt: Showdown Hunt: Showdown - Playtime: 79 minutes Hunt: Showdown (Test Server) - Playtime: 4 hours 46 minutes Hunt: Showdown - Legends of the Bayou - Playtime: 79 minutes The standard 14-day/two-hour refund period also applies, starting on the game’s release date" So the 14 day/two-hour limit didn't apply when playing before release day, people could play many hours, perhaps even complete a game, and then demand a refund in full before release day by the previous terms. Steam will refund most requests made during pre-launch phase. imgur. We are unable to refund this purchase to your Steam Wallet at this time. In real life most stores actually won't refund items for "not fun" as a reason either. The developers of those better games will benefit from having more active users, and Steam in general would have more active users. 3 - Steam User Reviews asks the question: Do you recommend this game? Well that's a shit Activision (actually Microsoft strikes again, check their Halo game implementation AGAIN as DLCs) did against their customer DESPITE Steam works exactly like you told so COD games will give Steam Support big time migraine to solve Refund issues and until this gets acknowledged (currently it isn't) Steam won't give any Refunds Mass requests going to steam didn't help me. More Details: This friend is a disabled veteran on a fixed income. Jan 23, 2016 路 Refunds are for games with less than 2 hours played and less than 14 days from purchase. Our game takes about 2 hours to complete. That was my thought as well. Even having top notch hardware my game used to crash at a specific time . I refunded in Steam and had the money back in the bank in a couple of hours. I don't have much experience with Steam refunds but I suspect you're probably stuck with it. You need to contact them by going to Help > Steam Support > Purchases > Cyberpunk > "I have a question about this purchase". The issue is when you refund a lot of games within a short amount of time. Do you think Steam allows refunds for the same game if I dont play more than 2 hours? My previous reasoning for returning was listed as it not being able to play. If you preordered FM over Steam, like me, you should be able to get a refund even if you played more than two hours (which usually leads to refunds getting denied). Edit: Yea the second time was the same thing. 92 minutes to 11. Oh that was my only refund for last 5 years . Nah. For example, I want to buy Gta5 but I don't know how it would run on my pc. The two hour window is for automatic refunds. Their deals with the publishers have limits on refunds and if they didn't have any rules publishers could pull out, annoying most users that would prefer to have a wide variety of options/games than an unlimited refund option that 99% of users will never try to use/abuse. He got a refund because most refunds are granted by default during any pre-launch. I have to say I honestly thought I was screwed but I guess being nice and politely asking for the refund to go to my steam wallet works! You can refund dozens or hundreds of games with no problems if you do it in a good faith amidst the normal customer behavior: if you have a 1000 games library, buy 3 games on a sale, then play a bit, then refund two, then buy one using the Steam credit you got from it, then play some other games and then buy and refund one, you’re safe. It usually needs to be for another reasons too. It more than likely depends on the person solving your ticket. PSA: Steam will refund you even if you played more than 2 hours, if you list deceptive marketing as an issue. When you refund a game, Steam refunds the customer the entire amount of money, but keeps its cut. And I will re-buy it in the future. Previously you could play (in an extreme example) 40 hours of a game in the advanced access period and refund it without question if you still didnt have 2 hours played post official launch date. I had it running in the background while trying to figure out how to setup (unsuccessfully) a dedicated server for the game. Last day to refund on steam if you have over 2 hours. UPDATE: What if the money went to charity instead? Just looked up the stats for our game, and it sits at 4. I think a person looked at refunds requests at one point, but they definitely don't now. The 2-hour rule doesn't kick in until a game is actually released. for the record. When I played the game, however, I realized it’s honestly just repetitive missions over and over again so I tried to refund it, but I had 3. You buy a $60 game. Focus the ticket on spending a lot of hours on troubleshooting and issues which make the game unplayable. The limit is 2 hours, the only game i got refunded after 4 hours is arma reforger. I tried to like it, but found myself more stressed than anything. Let's imagine how purchasing something works. Steam can keep the service cut, just make us heard since money is the only language they know. I've definitely heard of people getting refunds past the 2-hour mark. The Steam refund policy is outlined here, and it looks like buyers can request refunds for games that: were purchased within the last two weeks of the request have been played less than two hours My question is: can you refund a game if you've played it for less than two hours, but purchased it over two weeks ago? To get a Steam refund, you must fulfil 2 requirements, have less than 2 hours of gameplay, and own the game for less than 2 weeks. Steam went so far as to put a warning on the store page alerting people that exceptions would not be made to the refund policy because there were so many requests. 3. Steam support refunded PD3 for me even when I had 3. " Super frustrating after typing out a message explaining that I spent hours trying to get into a server and the game is multiplayer only. Steam Support or Valve are capable enough to recognize if refunds are being abused, and can and will revoke a user's ability to obtain refunds. I want to play Payday 3 so badly. But here I am, annoyed that I can’t ask legitimate refund questions on the Steam sub for stupid reasons. 8 hours is just as much 'more than 2 hours' than 4. Had 60+ hours playtime, so that shouldn't be an issue. The standard 14-day/two-hour refund period also applies, starting on the game’s release date. so far i have sent in about 4 refund requests on steam all of which have been denied. The dedicated refund button is just an automated thing, it checks to see if you have more than 2 hours of playtime and then rejects your request. 2, and my partner with 3. 9 hours? I could use the money the refund policy is very clear. By law you are eligible for a refund up to 14 days or until you start downloading the game (whichever is sooner). Game wasn’t for me, steam let me refund with more than the typical 2 hours played. Valve puts that $20 in their bank account and puts the other $40 in a pile to give the publisher. Occasionally they will still refund after the 2 we Question about steam refunds . Got denied both times despite being under 2 hours. Open steam > help > Steam Support > Purchases > Battlefield 2042 > I would like a refund > I would like to request a refund. 2 - The game was a gift, and I think only the gift giver can request a refund(?). It is poorly optimised and runs poorly on my system. For people coming by it's important to remember this is wrong. For comparison I „tested“ the game for around 10 hours. Your past both the 2 hours and 3 days refund limit. Red Dead Redemption was released on December 5th on Steam. Imagine if you could watch two hours of a movie and still get a refund on tickets. But sure, keep wasting your time submitting them. Game stutters way too much and is clearly not designed for PC play. If you got a refund on a purchase you made with an external payment method, they put the money back there (so the credit card charge gets reversed from Valve's end, for example) if possible. My refund request was approved however the funds are still pending. This is disappointing and feels petty to me. K. When they first introduced refunds, they allowed people for a short time to refund purchases that were uo to 6 months old. the issue at hand is prolly the automated refunds , because when u refund the game on steam u are refunding both beta and release , and the automatic system says NOPE ; u played more than 2h! and thats the issue at hand , the way to fix it , try to only refund main game not beta and the auto system will probably work , or open a ticket and get My initial refund request with 4hours playtime was denied, using the default refund options. I requested a refund, and got denied because I played it more than 2 hours. I tried to refund GTA V a few years back, and it had like 4-6 hours of playtime. Today, for my refund of Dark Souls III, I received that fabled warning: You’ve requested a significant number of refunds recently. My actual time playing the game is under two hours. That is all I got a full steam refund approved within 60 minutes despite having 5 hours play time. Steam doesn’t have to allow refunds at all. My choice and others as well. Played for 4 hours and only afterwards the developers made the game worse by doing something they promised they wouldn't?: 10%, no refunds after 3 weeks or 5-6 hours Game is review bombed?: 7% refund. TLDR: Steam refused to refund my friend's purchase of a game ($90) that he bought three days ago because it has 3 hours playtime instead of 2. Anything over either of those has to be reviewed by someone. Steam refused me the refund. 3 hours and just put in for a refund, fingers crossed. i only have 15 hours on the game - n steam has been giving refunds regardless of hours played. Go to the Support page, select "purchases", the game in question and then " i have a question about this purchase". 2 hours yes, it's not uncommon. Not a copy pasta but I tried twice to refund Garry's mod because I wasn't about to spend 5 hours downloading server files so I could spend 2 hours learning the rules for Star Wars RP. I have 1900+ hours in the base game. Hell I even refunded MW3 and got it approved within the day and I definitely had upwards of 5-6 hours in it after buying. When you submit a request you can have it refunded to your card or your steam wallet, depending on what you purchased it with. Buy a single player game, go ahead and play it for some amount of time less than the two hour limit, then go offline and refund it. Hey there!, I'm looking to buy the half life 1 anthology bundle after having a blast with half life 1, Im buying it because I want the blue shift and opposing force sideparts, however I dont want Tf1. When you pre-purchase a title on Steam (and have paid for the title in advance), you can request a refund at any time prior to release of that title. I have played all Bethesda games and cannot believe that they've spent 10 years on this "thing". So if a game costs 10 bucks, 3 go to Steam, 7 to the developer. It states nothing about existing refund criteria which means that Steams existing system has no impact on the ruling of the law. You can only get a refund on a game if you've played it less than 2 hours and haven't had it for more than 14 days May 27, 2022 路 Picked up a new game yesterday and would like to refund it. I mean, look at the BF2042 subbreddit, filled with absolutely nothing but shit posts, yet, I can’t ask a simple question about steam refunds? Giving me those few refunds when I have surpassed the 2 hour limit gives me the mind set that i can refund even after 2 hours have passed if i have good reasoning . Imagine going to the store and buying an electric toothbrush for $40. Go make friends it may help you. So this is where I strategized. Last example of mass refunds which were accepted even for ppl having game for months and played for hundreds of hours: Helldiver 2 forced PSN Account case. As far as I can tell, 2 hours isn't a hard cut-off point with Steam refunds and more of a guideline. 14 days is extremely rare and usually limited to some serious issues where developer or publisher instructs Valve to accept all refunds. Steam accepts refunds automatically if you have less than two hours played and request it within two weeks of purchase. I saw other people with FORTY HOURS get a refund, but I (with 4. But also I noticed a message under my account: Was this "refund" verified or just a reddit post by some random? Even the alt article saying "Steam is giving refunds" only cites the reddit post. and if I play an indie game for 4 hours and get a refund but then play pubg for less then 3 hours and don't get a refund even though one of those games is a time sink that can't be The auto refund is within 2 weeks of purchase and less then 2 hours of playtime. The reason I selected: game not as advertised Sad. You should have tried it back when they first started refunds. Its likely that it probably won't be reviewed by anyone until Monday BUT if it does go on sale on the winter sale, and I’m over 2 hours of gameplay in, are they likely to grant me a refund to re-buy it on sale? Their refund policy does specifically say you can refund a game to re-buy it on sale and they don’t consider that abuse, just wondering how the 2 hour window works with that. (https://i. You can try my text which I've used with success: Dear Steam, I would like to refund Cyberpunk 2077. Put “it’s no fun” as the reason. You just have to carefully explain your legitimate problems with the game (like the servers not working) and it's likely that they'll give you a refund even if you exceed the standard 2 hours. If we think the refund system is being misused we’ll decline to grant future refunds A subreddit for members of the Steam Community and fans of steam. 1 hours. Valve does and always has granted refunds manually in cases like this even if you go over that. If you do this a lot, they will usually send you a notification saying so and that you may not get refunds for a while. 8 hrs) had to fight tooth and nail. You could still try it, but don't be mad at Steam if they deny it. Went to load the next day and my save was dead, and I got the same message when I submitted a refund. As well as the steam early access documentation that lists the rules. What is not a legal requirement is to give you a refund until up to 2 hours of gameplay, that's entirely on Steam. Tried appealing it, but their one line response with 'you have played more than two hours so you request is denied' doesn't bode well for an appeal. So steam has a refund policy of within 2 hours of playtime and 2 weeks of purchase its an automatic refund. true. Worked for me with 84 hours and way over 14 days. They can also see what's on your system, what you have trophies for, and how many hours you have in things. "Your playtime of an included product exceeds 2 hours (our refund policy maximum)". Same problem I have five hours. For me it was Dead Rising 4 and Cyberpunk on PS4. I had 3 hours playtime. Was refunded within a day. To be clear, in order to refund a game it must:- not be played more than 2 hours -> 0. (I know about minimum/recommended requirements). With the game having issues that are as serious as they are, I'd say you have a good chance of getting a refund at this stage. I’m fairly certain Steam is aware of the issue and are approving all refund requests. I have 8 hours on this game I purchased yesterday, and it is now on sale so I requested a refund on Steam to get the money back and possibly buy it… The steam refunds are based on your account history, if you refund a game every single month there is a high chance you also won't get away with a 2. Now the 2 hours starts counting from the day you start playing, no matter if it hasnt officially launched yet. At 3. gg/steam Get the Reddit app Scan this QR code to download the app now Steam refund was refunded Jul 23, 4:02 PM Refund request are looked at within 24 hours then EDIT: Steam has the same refund policy as the most marketplaces. Your submission has been removed for the following reason(s): Rule 3: Technical Support: Steam Refunds. But man, after 5 hours, I realized this game is half baked. 11 votes, 24 comments. Nov 3, 2017 路 [ When you pre-purchase a title on Steam (and have paid for the title in advance), you can request a refund at any time prior to release of that title. He's not right, at all. " To me, the wording -- particularly the use of "refund policy maximum" -- suggests that they don't even consider refunds outside of that limit. 74 votes, 45 comments. Maybe only a bunch of refunds will wake the dev and sony up to do something really helps. 01 hours, with 511,982 submitted in the past 24 hours. Steam doesn't really care about the developers, you're the one spending the money - if they can reclaim the money, they will. I finally tried playing it for the first time 2 nights ago (witcher 3). if you ask for refund 4 timew being denied well shit happens life goes on. Jul 16, 2024 路 The automated system will always refuse you if you are over 2 hours/14 days. Please review our Refund Policy and Common Refund Questions for more information. I refunded with 12. But go for it, being told no doesn’t hurt --Steve Huffman, CEO of Reddit i thought if you were /under/ 2 hours. The game is fun but the functional state it's in is atrocious, there's really no excuse for the game not even launching on PC. You must have a very good reason to convince them to approve your request. Would it be possible to buy Gta and play for like 10-15 minutes to test fps and graphics settings and if it doesn't run as smooth as I'd hope, to request a refund? last year i usually get my refund instant ( 2 - 4 hour) but the moment i beat the all metal slug within less than 2 hours steam decide to punish me by delaying it by weeks tbh, who cares, its within your right to refund game, not like you own them lmao Thus it's a key they activated and not eligible for a Steam Refund. steampowered. If that game is then refunded, Steam takes 10 from the developer to give to the customer. I have a legit reason for a refund for Rocksmith and I keep getting my refund requests instantly denied because I have too many hours on the game. One example would be MS Flight Simulator 2020 which for most will take hours just to download because it downloads via separate launcher after the Steam download thus counting hours. 2 hours is the limit for an automatic refund, but you can get a refund after 2 hours after a review from support. i copy n pasted what to say in the refund request but it doesn’t seem to be working. You are guaranteed to get your money back provided you are not flagged as a refund abuser. Obviously I could not play 85 hours of MW2 since I made refund request after 2 hours of game purchase. The fact that it defaults to controller settings and doesn't show the PC equivalent is insane. Mind that Steam takes a cut of the purchase price, about a third or so. Depends. Steam should be petitioned to refund any amount of hrs since this studio keeps on releasing updates and patches which inevitably makes people revisited or repurchase the game in the hopes it is maybe fixed and at least fun somehow! Yesterday I put in a manual request for steam refund (since I had about 24 hours playtime), where it allowed me to justify why I wanted a refund. You need to have less than 2 hours IN THE BASE GAME. Thanks - i'll give this a go. 4 - Portal 1 is a great game, and if you take your time to play it all the way (and enjoy it), and play some of the challenges and stuff, it'll take you more than 2 hours and wouldn't be eligible for a refund (if you bought it on it's own). 28 votes, 58 comments. It has nothing to do with the volume of refund requests. Except here’s the problem. If you had recorded it you could probably have a chance, but even then they could just come up with a ridiculous list of requirements to allow a recording to I had 3-4 hours of playing time (of course only like 40 minutes of that was actual gameplay) and Steam game me a refund within a few hours. Reply reply demonlag Well, as long as you have played less than 2 hours in the game you wish to refund, you can request a refund from steam support. Steam usually offers refunds regardless of playtime for games that are frequently being refunded on release I had around 4-5 hours in "game", having only gotten to ever play 2 heists. Has anyone managed to get a refund in similar case? EDIT: I got my refund. If I had 2 hours 13 min on steam and about 10 minutes of actual play time (The rest was waiting for load screens, dealing with program hangs, and crashes) Didn't want to refund it, I love KSP 1 and would like to believe 2 will be great at some point; But the reality is the game is a LONG way off and should have never been released yet. Well I had activated my CD key with a separate ubisoft account that no longer exists. Regarding how to request a refund: You may want to get support by selecting the product you are experiencing issues with from here or by asking in our Community Support Thread which is usually pinned at the top of the subreddit. After countless hours troubleshooting I just cannot get the game to run properly. Not trying to kick you when you are down, but the refund policy does specify 90 minutes 2 hours, and there is no way they could know for sure you spent 4 hours trying to fix the game. 4 hours? Generally they will offer refunds on DLC’s if you have less than 2hrs after purchase. I had just under 4 hours play and the reason was because I got stranded on a terribly designed planet. 2 hours is 'more than 2 hours'. . Your playtime of an included product exceeds 2 hours (our refund policy maximum). thats unfair i just played 1 more hour, i knew it i shouldnt give it a try Not sure about other countries but here in the U. I got about 4 hours in and tried to refund on steam; which was denied unfortunately. steam gives you max 2 hours and 2 week refund time. Steam is now denying my refunds due to 85h of played time. Good for you and Steam always accepted "Price is cheaper now" as an excuse as long as you're under 2 weeks of purchase and 2 hours playtime. I have so far refunded 3 of the 4, but the problem is that when I refunded one of the games, I had to refund 4 DLCs from that game individually, meaning that I had to send a refund request for each DLC, so I ended up sending around 7 refund request lately. While it has one of the most organic and dense worlds I've ever seen the fun kind of stopped after looking at things. 99 retail price. Their refund rule is stated as something like under 2 hours and less than two weeks owned. "We are unable to refund this purchase to your [redacted] ending with [redacted] at this time. I think because so many people asking for a refund at the same time but i remember i also explain the problem properly in the notes. I was also denied the refund twice before it got accepted. My question is simply based on the explanation Steam has given me themselves: You played more than 2 hours. Without qualifying the reddit post it means absolutely FA. ynmiuto dinx drpmqy ssemr mgqijxy ewrx ntgyceeu dgnelpnh fhjubj khft